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Status: Translation complete (full document; ongoing maintenance via i18n-sync)
Source: PRIVACY_POLICY.md (Korean original)
Last sync: 2026-06-04 (Session 679)
i18n-sync target: W3 legal-i18n-sync-worker (R2 resolution)
Last Updated: June 2, 2026
Alpha Intelligence (the "Company") values the personal information of its users and complies with the Personal Information Protection Act (PIPA) and other relevant laws and regulations. Through this Privacy Policy, the Company informs you of the categories of personal information it collects, the purposes of collection and use, the retention and use periods, matters relating to provision to third parties, and related information.
Required Items
Optional Items
In accordance with Article 50 of the Act on Promotion of Information and Communications Network Utilization and Information Protection (Network Act), the Company obtains separate prior consent from users before transmitting advertising information for commercial purposes (event/promotion announcements, newsletters, customized advertisements, etc.).
Distinction from Informational Notifications: Informational notifications necessary for service operation and contract fulfillment—such as purchase confirmations, settlement notices, point/XP accrual/deduction, security/login alerts, and customer inquiry responses—do not constitute advertising information, and therefore may be sent regardless of whether consent to receive marketing information has been given.
After the purposes of collection and use of personal information have been achieved, the Company destroys such information without delay. However, where retention is required under relevant laws and regulations, the information is retained for the periods set out below:
| Information Retained | Retention Period | Legal Basis |
|---|---|---|
| Records on contracts or withdrawal of offer | 5 years | Act on Consumer Protection in Electronic Commerce (Electronic Commerce Act) |
| Records on payment and supply of goods | 5 years | Act on Consumer Protection in Electronic Commerce (Electronic Commerce Act) |
| Records on consumer complaints or dispute handling | 3 years | Act on Consumer Protection in Electronic Commerce (Electronic Commerce Act) |
| Records on display and advertising | 6 months | Act on Consumer Protection in Electronic Commerce (Electronic Commerce Act) |
| Service usage records, access logs | 3 months | Protection of Communications Secrets Act |
| Records on consent to/withdrawal from receipt of advertising information | Period necessary to prove the time of consent/withdrawal | Act on Promotion of Information and Communications Network Utilization and Information Protection (Network Act) |
The validity periods of points accrued/granted by the Company are as follows.
Points whose validity period has expired are extinguished, and the Company provides advance notice of points scheduled for expiration.
As a general principle, the Company does not provide users' personal information to third parties. The following cases, however, constitute exceptions:
| Outsourced Company | Outsourced Tasks |
|---|---|
| Stripe Inc. | International payment processing |
| Bootpay | Domestic payment processing |
| PortOne | Domestic payment processing |
| Supabase Inc. | Data storage, file hosting, authentication |
| Vercel Inc. | Service hosting and infrastructure |
| Resend | Email sending |
| Cloudinary | Image storage/transformation, download processing |
| Anthropic | AI feature processing such as AI chatbot responses |
When entering into outsourcing contracts, the Company stipulates matters concerning the safe management of personal information and supervises the trustees in accordance with Article 26 of the Personal Information Protection Act (PIPA). When the outsourced tasks or trustees change, this will be disclosed through this Privacy Policy. Matters concerning cross-border transfer of personal information to trustees located overseas among those listed above are disclosed separately in Article 9.
Information entered by users is, after the purpose has been achieved, transferred to a separate database and either stored for a certain period in accordance with internal policies and other relevant laws and regulations, or destroyed immediately.
Users may exercise the following rights at any time:
The above rights may be exercised directly through the Dashboard > Settings > Privacy menu, or by sending a request by email to the Chief Privacy Officer.
The Company uses cookies to provide individually customized services to users. A cookie is a small piece of information that the server sends to the user's browser and is stored on the hard disk of the user's computer.
You may set the browser to allow or block cookies in the browser settings. If you block cookies, the use of some services may be restricted.
In accordance with Article 22-2 of the Personal Information Protection Act (PIPA), when the Company processes the personal information of children under the age of 14, it obtains the consent of their legal guardian and verifies whether such consent has been given.
Membership registration and the processing of personal information of children under the age of 14 require the consent of a legal guardian (such as a parent). The Company verifies whether the legal guardian has consented, and if it is confirmed that the personal information of a child under the age of 14 has been collected without consent, the Company destroys such information without delay.
In accordance with Article 22-2 (2) of the Personal Information Protection Act (PIPA), the Company may collect, directly from the child, the minimum information necessary to obtain the legal guardian's consent (the legal guardian's name and contact information). In this case, the Company does not use such information for any purpose other than verifying the legal guardian's consent.
The legal guardian of a child under the age of 14 may request access to, correction of, deletion of, and suspension of processing of the child's personal information.
The Company verifies whether the legal guardian has consented by one or more of the following methods.
In accordance with Article 28-8 (1) item 3 of the Personal Information Protection Act (PIPA) (where outsourcing of processing or storage of personal information is necessary for the conclusion and performance of a contract and the matters set out in each item of the same paragraph are disclosed in this Privacy Policy), the Company transfers personal information overseas for the provision of services as set out below. Pursuant to paragraph 2 of the same Article, the Company discloses the following matters, and pursuant to paragraph 5 of the same Article, users may refuse the cross-border transfer. If you wish to refuse, you may send a request by email to the Chief Privacy Officer; however, if you refuse the cross-border transfer, the use of features provided by the relevant trustee (payment, data storage, email sending, AI features, etc.) may be restricted, or the use of the Service may become impossible.
| Transferee | Country of Transfer | Items Transferred | Time and Method of Transfer | Purpose of Use | Retention/Use Period | How to Refuse Transfer |
|---|---|---|---|---|---|---|
| Vercel Inc. | United States | Access logs, IP address, data generated during the course of service use | Transmitted via the information and communications network at the time of service use | Service hosting and infrastructure operation | Until termination of the outsourcing contract or achievement of the transfer purpose (access logs follow the retention period in Article 3) | Email request to the Chief Privacy Officer |
| Supabase Inc. | United States, Singapore | Member information, service usage records, and other personal information necessary for service operation | Transmitted via the information and communications network at the time of service use | Database/storage retention and authentication processing | Until membership withdrawal or termination of the outsourcing contract | Email request to the Chief Privacy Officer |
| Anthropic, PBC | United States | Chat content entered by the user when using AI features | Transmitted via the information and communications network at the time of using AI features (AI chatbot, etc.) | Provision of AI features such as AI chatbot responses | Deleted without delay after response processing | Non-use of the relevant AI feature |
| Stripe, Inc. | United States | Payment/transaction information necessary for payment processing | Transmitted via the information and communications network at the time of international payment | International payment processing | Until the retention period under relevant laws (Article 3) or achievement of the transaction purpose | Email request to the Chief Privacy Officer (international payment unavailable if refused) |
| Cloudinary (Cloudinary Ltd.) | United States | Content uploaded/downloaded by the user, such as product images and download files | Transmitted via the information and communications network at the time of product registration/download | Image storage/transformation and download processing | Until deletion of the product/content or termination of the outsourcing contract | Email request to the Chief Privacy Officer |
| Resend (Resend, Inc.) | United States | Email address, recipient information necessary for email sending | Transmitted via the information and communications network at the time of email sending | Sending transaction/notification/marketing emails | Deleted after sending is processed (sending history follows the retention period in Article 3) | Email request to the Chief Privacy Officer |
Payment processing through the domestic payment gateways Bootpay and PortOne is performed within Korea and does not constitute a cross-border transfer.
Measures to Ensure Safety: In accordance with Article 28-8 (4) of the Personal Information Protection Act (PIPA), when transferring personal information overseas, the Company takes the protective measures and the measures necessary to ensure safety as prescribed by the same Act and relevant laws and regulations, and reflects matters concerning personal information protection in contracts, etc., with the transferee.
The Company uses cookies to provide individually customized services to users.
Users may choose to allow or refuse cookies in their browser settings.
Note: If you block cookies, the use of some services, such as login, may be restricted.
In accordance with Article 37-2 of the Personal Information Protection Act (PIPA), where a decision made by a fully automated system (including systems applying artificial intelligence technology) has a significant effect on the rights or obligations of users, the Company discloses the criteria and procedures, etc., as set out below.
| Type | Purpose of Processing | Personal Information Used | Processing Criteria/Procedure (Overview) | Effect on User |
|---|---|---|---|---|
| Fraudulent Use Detection | Prevention of abnormal transactions such as card testing and fraudulent payments | Payment attempt history, IP address, device information | Calculating a risk level according to abnormal transaction pattern rules/scores | Transaction blocking or request for additional authentication |
| Automated Sanctions/Blocking | Sanctions against accounts that violate the Terms of Service or laws | Usage behavior, report/detection records, payment/transaction history | Calculating the level of sanction according to violation detection rules | Post restrictions, account usage restrictions, etc. |
| A/B Experiment-Based Personalization | UI/exposure configuration experiments and provision of customized recommendations | Viewing history, purchase history, category preferences, experiment group assignment | Experiment group assignment and preference-based exposure calculation | Configuration of displayed screens and order of products |
| Product Recommendation/Popular and Trending Sorting | Interest-based product suggestions and calculation of popular content | Viewing history, purchase history, view counts/purchase counts/search volume of all users | Calculating the order of exposure according to preference/aggregate metrics | Order and configuration of content exposure |
| AI Content Analysis | Generation of AI Chat (αi Brain) responses | Question content entered by the user | The AI model processes the input content to generate a response | Content of the AI response |
In accordance with Article 37-2 of the Personal Information Protection Act (PIPA), where a fully automated decision has a significant effect on the user's rights/obligations (e.g., transaction blocking, account usage restrictions, etc.), the user may exercise the following rights:
For reference, customized recommendation/exposure services that do not have a significant effect on the user's rights/obligations—such as product recommendations, popular/trending sorting, and A/B experiment-based exposure—do not, as a general principle, constitute automated decisions subject to the above right to refuse.
With respect to game content (GAME) executed in-app (iframe), the Company disables uninspected automatic immediate publication targeting users in Korea until the rating classification procedure under Article 21 of the Game Industry Promotion Act has been completed, and publishes only game content that has undergone the rating classification procedure (including designation as a self-rating business operator or linkage with a rating classification institution). Detailed criteria follow Article 6-3 (Game Content) of the Terms of Service.
This matter is an obligation of the business operator under the Game Industry Act and is not directly related to the processing of personal information; however, it is provided together in this Policy to aid the understanding of users of game content.
If you need remedy for damages or consultation due to an infringement of personal information, you may contact the following agencies:
| Agency | Contact | Website |
|---|---|---|
| Personal Information Infringement Report Center | (no area code) 118 | privacy.kisa.or.kr |
| Personal Information Dispute Mediation Committee | (no area code) 1833-6972 | kopico.go.kr |
| Cyber Investigation Division, Supreme Prosecutors' Office | (no area code) 1301 | spo.go.kr |
| Cyber Bureau, National Police Agency | (no area code) 182 | cyberbureau.police.go.kr |
This Privacy Policy may have content added, deleted, or amended in accordance with changes in laws, policies, or security technologies. In the event of a change, notice is provided through in-service announcements at least 7 days before the effective date. In the case of significant changes, individual notice may be provided by email or similar means.
If you have any inquiries regarding this Privacy Policy, please contact us at the email address below.
Email: vibe.olympics@gmail.com